Customer Speaks
Google Reviews
Sam's Grill Guelph
Soggy fries with melted cheese for poutine… not curds. Would not recommend
We ordered takeout.I had two hotdogs and potato bites. The dogs were edible, the potato bites were inedible.My wife had the battered fish and onion rings. Both were freezer burnt and totally inedible. We have eaten in the restaurant and the food was good. The take out is terrible and I would not recommend doing so. We spent $50 and the food was horrible. Kinda wish we had made dinner at home and enjoyed a decent meal!!!
this is the first time I've gone to Sam's subs and the food was horrible. the corned beef was so full of fat and so so spongy I couldn't even chew it. it was disgusting and I've been going to Sam's subs for a long time but I will no longer go because of this. the corned beef was cold fatty and just stringy. I miss the owner going in and checking on his stores when he was in Guelph. it was great. they wanted to charge me $14.99 for a large fries and gravy. this is called price gouging
A Culinary Gem in Guelph!From the moment you step into Sam's Grill, you know you're in for a treat. The ambiance welcomes you with open arms, setting the stage for an unforgettable dining experience. The menu, oh the menu, is a parade of flavors waiting to delight your palate. Each dish we tried was more delicious than the last, making it impossible to choose a favorite. The chefs here truly know how to make magic in the kitchen. The service? Impeccable. The staff made us feel like family, ensuring our evening was perfect in every way. Sam's Grill is not just a restaurant; it's a culinary adventure right here in Guelph. If you haven't tried it yet, you're missing out on some of the best food the city has to offer. Highly recommend.
Just tried to finish a burger and fries. tasted like cardboard.usually good food. interesting we ordered by phone and food was ready in less than 5 minutes - precooked and dried out??we are 2 minutes away - food was hot.
Freshly made food is always a bonus when you're craving the good stuff! Accidentally asked for a second order of fries, I guess 🤔
We ate at Sam’s grill today. We both had the Montreal smoked meat sandwich. Omg so much meat on it and the rye bread was fresh fresh. Fresh cut fries were delicious. The classic poutine was to die for. We will definitely recommend everyone to try them and we will be back. Very clean restaurant and delightful staff. Portions were great. Well worth the money. Thank you Sam’s grill for making our day
This place is amazing! Was so pleased coming in here. Staff is great as well.
I may have a new favorite burger place. Quick service from friendly staff, the dining area was clean and well lit, and the food was excellent! I've had a lot of burgers from a lot of places but these were the best short of my own. And the onion rings were perfect. Definitely eating there next time I'm in town!
I got a bacon cheese burger and enjoyed it enough to go and write a positive review. I really hope they open a location in London so I can try the animal burger because it looked very interesting.
Ordered the bacon poutine and mango Milkshake ….both 10/10. The bacon pieces were real and huge. The curds and gravy delicious. Ordered the small and it was an excellent, filling portion. The mango milkshake was fabulous! Not artificial tasting at all. Will be back!!!
It’s been a few years and it’s no wonder how this place has kept business when previous shops have struggled. Kind staff and such comfort like food for filling portions and reasonable prices. Recommend the hamburger and pulled pork poutines, and their regular burgers were very good. What stood out were the milkshakes! Perfect balance of sweet with the mango which comes with pulp, and the vanilla was an addictive choice to return to. Eager to try the strawberry and chocolate milkshakes!
I ordered a bacon and cheeseburger. The restaurant was clean and spacious. The burger had fresh ingredients. It was a little too greasy and salty for my preference. However, I still recommend trying Sam's Grill in Guelph.
Sam's Grill Cambridge
The staff was extremely friendly. My first time here and when I asked about their recommendations they were very kind to share. Food was delicious.
I've never had a bad meal here! Food is smoking hot, buns are fresh. Everything is made fresh to order. Nothing sits under heat lamps waiting for the next customer. Service is so friendly. Thank you for another great meal.
This place went above and beyond to fix an error made on my order. Great friendly staff! They understood how I felt and made sure to reach out and make it right. Great place great staff!!
Love Sam's grill, the food is of excellent quality. Unfortunately, the poutine portion sizes have shrunk so much that it's just not worth it anymore. I don't blame them, inflation has been cruel to everyone. We just won't be able to get takeout anymore.
Portions got downsized to less than half what they used to be for several dollars more than it use to be less than 6 months ago. Pathetic and sad
My family is from Nova Scotia and we used to get donair from Halifax sonair in Milton but since they're gone I haven't had daonair until I found Sam's grill, and I'm so happy they use Halifax donair sauce 🤤
I remember when there was just one location in Guelph and I used to travel there just for food quality and quantity. How things have changed, I understand inflation but today's service was far from great.I got 2 combo 7s and upgraded fries to the poutine came to over $50. The poutine sizing is wayyyyy smaller hardly any gravy....It's sad because I truly used to enjoy this place.
Absolutely fantastic burger. With onion rings. Exzact what I needed. Think and juicy burgers. Coming back real soon
Order your food as take out. Noisy atmosphere and not that great to sit and eat. Poutine was good and portions are fare.
The Mango milkshake is unreal! We also had some delicious poutine and a super juicy flavorful smoked meat sandwich. Highly recommend.
Highly recommend stopping in for a bite to eat. We wanted to try a new place we hadn't been to before. Are we ever glad we did. The service was great. The food was fantastic. We will be returning for sure.
Double burger with bacon and cheese with poutine and a drink for $21. Delicious 😋
The bacon poutine is beyond great. If I could give 6 stars I would. Simply delicious!!!
Had a burger and poutine, taste was like your typical good burger and fries and it came out fast and hot.Service was great! Was undecided on what exactly I wanted to order but both workers came over and explained the menu and offered their recommendations.
Excellent food. I have never been here before got the burger and poutine. Daughter got the smoked meat sandwich and fries. Both were delicious, hot and flavourful. We will be back. Staff was super nice too.
Love their burgers and fries, all made fresh. Huge variety of poutine too. Will definitely keep coming back.
This place is exceptional. Food was excellent, hot and fresh. Staff was amazing. I mentioned how nice a sandwich looked on another table and it turns out it was not on the menu, but their lunch. Next thing you know I have one to try, and it was great as well. Its rare to see fantastic pride and customer service these days but here that was the case from start to finish. Looking forward to our next visits!.
A cozy eatery run by a honest and hardworking family. They serve great burgers, sandwiches, poutine, a few sides and beverages. Support small business and help Canada grow.
consistently good food and friendly staff. food is cooked fresh to order and served hot. tables are kept clean. normally no lineup. they bring the food to you at your seat after ordering. staff offer better service then the guelph store - i will probably stick to this store going forward. try the poutine!
Sam's Grill boasts a diverse menu with delightful fiesta poppers as a standout. The fish and chips come in enjoyable, satisfying portions, paired perfectly with their relishing shakes. The friendly staff adds to the appeal, making it a must-visit spot!
Great poutines & great options for sides as well! The fiesta poppers were great! Really enjoyed the portion of each meal! Very satisfying! Their shakes were good too!! The staff at Cambridge location are very friendly! Must visit!
Sam's Grill Waterloo
My sister wants to meet the owner. She is single and would like to go on a date with him. She loves concerts and Taylor Swift.
My feelings are hurt. A few weeks ago, I came by had some of the best French fries in the city. Today, I'm sitting at my desk and I get a craving. I call and ask if you can make me some fries. I pick them up and get them back to my desk and they were old, cold, and stale.Why? Why give me old fries? What was the point? You had to have known. You had to have thought you could just pass off an inferior quality product on me. They were so inedible I couldn't even finish the box. I could have been a regular customer! Now I can't trust that you won't just sell me waste products. I'm insulted.JITU, WHY DID YOU DO ME WRONG? I TRUSTED YOU! JITU, WHY!?
I was positively surprised at how good the place was, especially for the price. Much better than many big fast-food chains.To become my favorite, I just wish they had brioche or pretzel buns!
Excellent burgers and fries. The food was hot and delicious. Service was quick.
Sam's Super Burger is truly #Super !!! Ranks among a short list of my all time FAV burgers, anywhere!!!
I was looking for the closest burger place online. Saw Sam’s grill and went because of the great reviews online, and I was definitely not disappointed. Burger is better than McDonald’s. Ambience is great and I was in and out in record time. I’ll be back
I've only gotten from here a few times it was good each time. My partner got from here a couple times but he said he didn't love the fries, but I thought they were fine lol
Always good every single time. Restaurant is super clean. Food is delicious and customer service perfect every time. They make me feel like they value my business.
The ambience at Sam's Grill is classic and elegant, with a touch of old-world charm. The dim lighting and cozy booths create a warm and inviting atmosphere, perfect for a romantic dinner or a gathering with friends.When it comes to taste and quality, Sam's Grill does not disappoint. The seafood is always fresh, and the flavors are well-balanced. Each bite is a delight for the senses, and you can tell that the ingredients used are of the highest quality.The service at Sam's Grill is impeccable. The staff is friendly, attentive, and knowledgeable about the menu. They are happy to provide recommendations and ensure that your dining experience is nothing short of exceptional.Overall, my experience at Sam's Grill was outstanding. The combination of delectable seafood, excellent service, and elegant ambience creates a memorable dining experience. I would highly recommend Sam's Grill to anyone looking for a fantastic seafood restaurant in Waterloo
The gluten free burger was actually really good. The bun didn’t fall apart like most gluten free buns. Felt like the burger was made with love. Will definitely be coming back.
we dined here recently. this is a must try place. juti the owner told me that everything is made fresh on site and you defo can tell. the cheese burgers rank very highly compared to other local faves. we also had the spicy and butter chicken poutine. wow!! the butter chicken is hands down the best in the city.
Well today, my wife and I decide to give Sam Grill a try for the very first time. As we saw the place as we were driving thru Waterloo as we were originally heading to Burger King, but I can tell you , I am so happy we stop at Sam Grill in Waterloo.Customer service was amazing and the restaurant was in amazing shape and very clean and very nice.We were greeted by a nice gentleman as we entered the restaurant and he served us the whole way thru and brought our food to our table.My wife ordered a Hot Dog with Bacon, cheese and mustard and relish and fries and pop. I ordered a burger with bacon and mustard and onion and with fries and pop, we also ordered an order of battered mushrooms. All the food was fresh and hot and very tasty.We will definitely be a repeat customer for Sam’s Grill Waterloo.
Loved the donair! I am from NS and have had too many to count, so I am telling the truth when I say it was delicious and took me home. The chocolate milkshake was also thick and delicious. The donair meat was spicier than a Halifax donair but I admittedly really liked it. I only suggest adding more fresh tomatoes but the sauce was a perfect ratio to the meat.
Sam's Grill Brantford
Very Disappointing!!I’m newer to brantford area so I was looking for a great burger and decided to try this place. I ordered a reg size burger meal which came to $19.60!!! I thought, well, it better be damn good like five guys or something, Ha- yeah right!Burger was dry and tasteless no seasoning. The bun was also a dry bread , like a cheap bread not one of those nice buns and not even toasted. Why is the food so pricey if it is worse than McDonald’s? I asked for onion rings and the manager left out that there was an upcharge for this , he later ‘felt bad’ so offered to upsize my drink. Felt that was dishonest service. The onion rings were so dried out and burnt they were deep dark brown not golden , crisp to a tee!! Should have taken a photo. When I got home to try the food I was so disappointed, threw out most of it, especially the oinion rings bc I did not want to clog my arteries!Well, you guys may have scored $20 for a dry burger and some bottom of the fryer onion rings - but I can say I will NEVER order food from here again, nor will my husband or our families.This place honestly couldn’t survive in a bigger city with “real “burger joints. The food business isn’t for everyone- you can taste the lack of care.
Came in for a quick bite of lunch with a friend. Great service, good food, quiet and chill atmosphere.
Always a pleasant drop by, quick burger fries and a milkshake the food is always fresh 😀
Delicious food from what i've tried, I've gotten the double burger combo with fries 10/10, and i've also tried the butter chicken poutine which was amazing, probably the best poutine i've ever tried 10/10 on that as well.
Love the food.... Great service, just wished they had a better dining situation, but for a grab n' go, it's great
The food is great, never disappoints. The burgers, chicken strips and mozzarella sticks here are fantastic. The owner is incredibly nice and takes pride in his work. It's worth the visit.
Wonderful time, the Staff, as well as food were amazing; my peer has used the word “scrumptious”. We were both very happy and pleasantly surprised by the experience. Wonderful staff, awesome atmosphere. Would recommend to friends and family.
I tried their Pita wrap. Honestly, never experienced such a poor quality and quantity. 2 small pieces of chicken suggests wrapped with tiny piece of diced tomatoes, and I don't know where lettuce was ! LOL! They should rename their wraps! Can't comment on rest of stuff as I didn't try. Wanted to share my experience of wraps there.
I ordered a burger and mushroom caps from Sam’s grill. Never going back. I can smell the used oil from the caps. Quality of the patty is poor. Have to throw both the items
Everything was made when you order which was good. The place was clean and the service was great. The food was good, made hot when you order. Overall it wasn’t anything too special but a good place for a quick meal on the go.
Great restaurant. Love this placeAkash gives wonderful service. Thank you! 🙂
Excellent customer service. Very respectful and helpful. Try their burgers!
The poutine is the best in the area and the staff is good but only one person is working here, the super burger is amazing
I ordered online delivery of this food to my office and they delivered to wrong office … when I tracked down food other place had eaten it … so I called and my lunch was over … no food … and no money back .. worst place ever… never go … I emailed to get money back … nothing
My partner and I got food poisoning from here, the food was gross and we were hesitant to eat our meal in the first place. I ate about half of my meal, but at 29 weeks pregnant it took a very violent toll once the poisoning kicked in.I didn’t expect a place rated 4.4 stars would be so nasty.
The Donair is very good sweet and savory.I'm not 100% sure why it was a bit smoky when I walked in maybe the vents aren't working great.
I enjoy every bite of their hotdogs,fries and the staff are great.. well done.. this is my new food spot
The Chill Pill burger was a delicious Flavorful Two patty burger with Cheese & Chilli. Now the Bacon Poutine was the star for me with enough gravy to melt the cheese & fresh fries, how can you resist. 😋
Great food. However, the owner has a table reserved for himself where he sits to have phone calls. Have been in twice for lunch and both times had to listen to the owner / manager on the phone yelling and arguing about something.Extremely bad atmosphere to try and enjoy food in.Would only recommend for takeout.
Great place to eat! One of the best donairs I’ve ever had! Fresh cut fries were an added bonus! Would recommend to anyone
Had the paneer poutine and Montreal smoked poutine, and tried their homemade hot sauce and it is AMAZING. Full of flavour and a solid heat.
Their hamburgers and delicious! The servings are ample and the toppings fresh and varied. I love their smoothies. Everything tastes like home made! The servers are friendly and courteous. Great place to eat!
Stopped in here on my way to a music festival. Never been to Brantford before and didn't want your run of the mill take out.I chatted with the owner and told him that I wanted him to surprise me on what I got. I love trying new foods.He gave me the house special of a double patty burger with bacon and cheese, with a side of poutine.The burger was fresh made, juicy and absolutely delicious. The poutine was out of this world. The fries are made in house, and the gravy is fantastic!Highly recommend.
Sam's Grill Whitby
Got the triple burger with fries, about 9oz. Big burger for sure, lots of toppings. Not as flavorful as I hoped, but still good. Fresh cut fries, friendly service, big menu, good prices, eat in or take out, easy parking.
Excellent Food! Pretty robust menu for a reasonable price. Will definitely be back.
Let me preface this by saying all I am reviewing is the donair as it all I was interested in havingI am Halifax born and bred and grew up eating donairsSadly not a lot of places have taken on the task of offering this item in Toronto in spite of other cities like Edmonton adopting donairs as the official food of the city like Halifax doesI know a good donair when I’ve got one and this one is not badThe biggest thing to note is the pitaThough Halifax donairs were started by a Greek pizza shop owner, the modern day donairs in Halifax virtually all include Lebanese pitaThe difference being the Greek pita is more fluffy and thick rather than thin and crispThis difference is notable to me and really the only reason I didn’t give a five star ratingThe meat was very nice, expertly shaved not to thick with perfect sauce to meat to veggie ratioThe sauce was a bit grainy but not overlyI liked it and will try it again though there is another whitby based donair spot that has a better offering
So fresh and filling! Felt like I was eating a healthier version of what is the epitome of fast food. The veges were yummy and fresh and the onion rings were a great potion as well. I’ve gone there twice now (just a burger and onion rings is under 20 CAD).
Came across Sam’s Grill while looking for a quick bite to eat with my husband and was pleasantly surprised. We had the burger combo with poutine and the donair. The burger was really good! Cooked to order and tasted similar to a smash burger. The poutine was also really good and were fresh cut fries. The donair was also quite tasty. Will definitely return!
If you love Nashville sauce, you might want to try their Nashville Hot Chicken Burger! Oh yum - you can also add your favourite toppings.We also tried their Barnyard Burger which is a fusion of beef and pulled pork in BBQ sauce which is my husband’s go-to and loved the Butter Chicken Poutine.Ask them for their signature hot sauce if you love spice! I loved it.Must try their milkshakes - we tried their Oreo Shake and Mango Shake.
It was a really nice first experience. The staff were very welcoming and friendly. The food was delicious. The beef burger was juicy and flavourful. The chicken burger was tender and fried perfectly. The fries are crispy. The milkshakes are quite good. The place is clean and organized. The price is spot on for the quality and quantity. Will definitely visit again soon.
Sam's Grill Burlington
Good experience all around ! Clean environment. Staff eager to serve you. Prices are ok. All good.
Great variety and choices to satisfy any craving, I went with the burger and Onion rings today and OH MY... Fantastic! Onion rings was crispy and delicious, and the burger was spot on. Great work guys I'll be sure be coming back for sure. Oh and the service is here is awesome!
Too expensive for burgers and fries, complicated menu- each topping costs more, fries overdone and some burned, burger - bland / no taste, cheap bun. Empty restaurant-no customers. Better tasting burgers at Wendy's or Harvey's and way cheaper.
Spicy Paneer Routine is great! The food tastes amazing, and the staff are really friendly. It's a nice place to eat!
Absolutely delicious. Now we don’t need to go to Montreal for the smoked meat!
The food was hot and fresh. Such a tasty burger.The restaurant was very clean, spotless washroom.H
First time here Montreal Smoked meat is amazing friendly staff highly recommend.
I got the Combo 3 with the burger a can of pop and some fries and it was delicious I really liked it the service was great they were nice and welcoming. I wish I got the combo 4 because the fries were missing some salt but over all it’s a really good place to eat if you are really hungry. It’s very filling. 😄👍
Favourite destination for speciality poutine from an affordable menu. I have tried their Cambridge restaurant a lot, and they have same quality of service here in Burlington. Whenever I am tired with old plain poutine, I come to Sam's to reset my tastebuds. Highly recommend.
Fast, friendly service. Fresh hot fries and a delicious sandwich. Clean and pleasant. Great place for lunch.
My go to spot for smashed burgers. Their prices are very good for what you get. Amazing food
Fantastic for a small family of 12! Poutine was great, milkshakes amazing! Staff polite, whole restaurant very clean. Thank you!
Hey guys, so this was my first trip to Sam’s Grill, and I have to say that we were pretty impressed. The restaurant inside was very clean and from what I could tell by looking behind the counter, they were also extremely clean and well kept. Only one girl was working the grill, but it was slow and she was helpful and she made an order fast. We got two pines and burger combo The pins we got were size smalls and they were still massive and my burger combo was decent.. . I still highly recommendI feel like the price point was fair for sureGo check it out if you haven’t already support these guys because I believe they’re worth it🔥🔥
This place is absolutely amazing! The best burger, poutine and milkshake I have ever had in my life! I normally don’t finish large burgers but I ate mine so quickly and didn’t waste anything. The food was so good I forgot to take a photo. The food was just so fresh and hot and juicy. You will not regret eating here.
Wanted to try a new place tonight so we decided to order from Sam's Grill. I am politely giving 4 stars ⭐⭐⭐⭐ as my family was happy with the meal. It was a 3 for me at best. Family enjoyed the taters, cheese burger, bacon cheese burger and chicken fingers. Fries looked perfect in the pictures on Skip, however they are not similar. Potato's are not peeled to make these fries- game changer for me! Ordered specifically as the fries and poutine looked amazing... Not great! Hot dog was decent a little dry as cheese and all the toppings were hiding behind the dog!
Sam's Grill Oakville
I’ve been 3 times since they opened in Oakville,the donairs are delicious, Newfie mess poutine is huge, the burgers are incredible
Tried their pulled pork sandwich/burger many days ago and while it was good, I've had a few better ones. Maybe it's just not good when delivered , as the sauce inside makes the burger become soggy, so will give it a try again in store if I can.
They claim to have have Halifax donairs it's false advertisement they nothing near wrong pita and wrong sauce if you are Scotian do not be fooled it's not like home far from it.
This is a really good burger joint. Wife and I had combo #4, burger with poutine. Great straight forward burger tasty and juicy but not greasy. We will be back.
Just tried this place for the first time, new favourite!!. Tried the Newfie poutine, tastes exactly like you would get back Newfoundland. Very friendly staff, clean place, great service. Can’t wait to go back!
Thoroughly impressed.Well made burger at a reasonable price and the fries were great too.
I was there on the day of Grand opening and enjoyed their cake as well along with the free poutine 😅🥰
Burgers were delicious! Lots of parking, a single burger will cost about $8 and a combo about $14. We’ll be back again this summer!!
Hi it's my first time here. I am very happy with my purchase. I ordered a burger. When I smelled it cookin I knew it was gona be great. That beef smell is priceless. It tasted amazing. Everything was great. I'm deffently comin back next time to try something else. Thanx guys u were very helpful & friendly. My 2nd & third time here. I had the chicken burger and Montreal smoked meat. The chicken burger was tasty I liked it. Good portion of meat. The Montreal sandwich was small. It was still good but for the money u would expect more. I'm still gona try more items. Nice place
New favorite place! I ordered the burger combo with onion rings and let me tell you.....the best onion rings I've ever had! Oil is clean. The burger was a double patty and was delicious!!!! Fresh, tasty and the price is absolutely affordable. Highly recommend this spot.
Great new snack bar in Oakville. Memories of Montreal with their wonderful smoked meat. Go there!
Had the single burger combo. Burger was very tasty with numerous toppings available. The grilled onions were fantastic. The fresh cut fries were exceptional. The thick chocolate milkshake was also great!! Used real ice cream!Very friendly staff!! Will definitely repeat.
Have been waiting for them to open . Food was excellent especially for fast food . Very fresh and great quality . Fresh cut fries !! Will be back again and again to try everything . Had the smoked meat and a burger - both were fantastic .
As a poutine lover, I decided to give the butter chicken poutine a shot. It was great. The portion size was perfect. The amount of cheese and chicken included is more than enough to please the appetite. If I may shoot a an idea forward.Some spring onion would've taken it to the next level. First experience was a good one, can't wait to be back.